Refund policy

7-Day Returns Policy 

Product once returned under the 7-Days Return Policy (Date of Shipping) will be refunded 100 % of the value in your payment source (Credit Card/Debit Card/Net banking) 

In order to be eligible for the return, the product should be accompanied by: 

  • Original packaging in sellable condition with no scratches, wear and damage or alteration. 
  • Certificate (If Any) 
  • Invoice Copy of the Product 
  • Warranty Card 

The Money-Back amount will be 100% of the actual amount paid. In case, any coupon, discount or promo codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the coupon, discount or promo codes, as applicable. 

In case of a refund on 7 Day Returns, payment of the refund amount shall be done via online bank transfer to the customer’s bank account within 21 business days of receipt of the product.  

The return will be subject to the quality check carried out of the goods by the company and will be accepted if the quality check is passed. The decision of the quality control department of the company will by final and binding. The company reserves the right to deny the refund in case of quality check being failed  

 If the mode of payment was through online debit/ credit card/ net banking, the refund will be processed by reversal of the transaction. 

In case of 7 day Money Back policy, a Shipping Charge of Rs 1500/- shall be borne by the customer for all the jewellery under this policy. 

7 Days Policy is applicable only on available jewellery and NOT on Customised/Special Edition Jewellery. 

To request for return of the product under the 7 day Returns  Policy, one must do the following: 

  • Email to our Customer Care within 7-days from the Date of Shipping on contactus@neshjewels.com to confirm once the package is ready with all the requisites to arrange for re-shipment of the same. 
  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Any required changes and clarifications will be updated with immediate effect on our website. If we make material changes to this policy, customers are requested to frequently browse through our policy to be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.